Customer Satisfaction

At Structured Designs, we strive to deliver excellent customer service. We monitor customer satisfaction throughout the process and ask our customers to complete a customer questionnaire at the end of the reinstatement.

"It is said you are only as good as your last job, we say we are as good as our last 200 jobs. 5/5 maximum client feedback scores achieved"

• Success is based on high client satisfaction and Quality of work.
• Achieving client satisfaction is not an aim; it is our expectation.
• Self-snagging of jobs near completion.
• Knowledgeable multiskilled staff.
• 12-month warranty as standard on all work provided.
• Very low instances of warranty claims.
• Rapid job completion. We do not accept more work than we can handle, ensuring your work progresses quickly and as planned.

Structured Designs has developed detailed customer care and customer complaints policies, which are available should the need arise.